You may of course always return or exchange your pair of shoes or boots bought at playboy-footwear.com.
Remember that the shoes or boots must be returned within 14 days after receipt in accordance with Danish law. When you return your purchase, the product(s) must be in the same condition, as when you received it. The purchase should be returned in its original or other type of outer packaging in order to avoid damage to the shoes and shoe box. If the product and/or shoe box has been handled in a way that goes beyond the necessary measures to determine the functionality and features of the product, the purchase amount will be reduced partly according to Danish law.
You must enclose the invoice that came with the order. The costs of return are at the customers own expense. When returning your parcel via post, please enclose the attached invoice and a filled out return note. Please note that the parcel must be sent to the following return address:
Playboy-Footwear will refund the purchase amount as soon as possible, after we have received the product(s) and ensured that the returned goods match the requirements for the return of goods and purchase cancellation legislation. We credit return goods upon receipt, and therefore you will receive the purchase amount, at the earliest, the following day, after we have received your returned product(s). If you have paid by Mastercard or Visa Electron, please note that it may take 2 weeks in addition.